v3.23.3
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Revenue $ 93,524 $ 111,264 $ 271,154 $ 329,526
Operating expenses        
Commission and other agent-related costs 83,770 99,448 241,834 295,237
Operations and support 1,886 2,420 5,404 6,192
Technology and development 1,760 1,456 4,674 3,931
General and administrative 9,793 11,528 29,552 34,669
Marketing 796 1,457 2,439 3,948
Depreciation and amortization 891 852 2,406 2,238
Total operating expenses 98,896 117,161 286,309 346,215
Loss from operations (5,372) (5,897) (15,155) (16,689)
Other expense (income), net        
Interest expense (income), net 88 (11) 151 4
Other nonoperating expense 18 126 181 800
Other expense (income), net 106 115 332 804
Loss before income taxes (5,478) (6,012) (15,487) (17,493)
Income tax expense 18 0 55 185
Net loss $ (5,496) $ (6,012) $ (15,542) $ (17,678)
Net loss per share:        
Basic (in dollars per share) $ (0.34) $ (0.38) $ (0.97) $ (1.10)
Diluted (in dollars per share) $ (0.34) $ (0.38) $ (0.97) $ (1.10)
Weighted average common shares outstanding:        
Basic (in shares) 16,074,225 15,804,644 16,036,656 16,054,025
Diluted (in shares) 16,074,225 15,804,644 16,036,656 16,054,025
Gross commission income        
Revenue $ 88,247 $ 104,977 $ 256,050 $ 311,074
Other service revenue        
Revenue $ 5,277 $ 6,287 $ 15,104 $ 18,452

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