CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||
|---|---|---|---|---|
Sep. 30, 2023 |
Sep. 30, 2022 |
Sep. 30, 2023 |
Sep. 30, 2022 |
|
| Revenue | $ 93,524 | $ 111,264 | $ 271,154 | $ 329,526 |
| Operating expenses | ||||
| Commission and other agent-related costs | 83,770 | 99,448 | 241,834 | 295,237 |
| Operations and support | 1,886 | 2,420 | 5,404 | 6,192 |
| Technology and development | 1,760 | 1,456 | 4,674 | 3,931 |
| General and administrative | 9,793 | 11,528 | 29,552 | 34,669 |
| Marketing | 796 | 1,457 | 2,439 | 3,948 |
| Depreciation and amortization | 891 | 852 | 2,406 | 2,238 |
| Total operating expenses | 98,896 | 117,161 | 286,309 | 346,215 |
| Loss from operations | (5,372) | (5,897) | (15,155) | (16,689) |
| Other expense (income), net | ||||
| Interest expense (income), net | 88 | (11) | 151 | 4 |
| Other nonoperating expense | 18 | 126 | 181 | 800 |
| Other expense (income), net | 106 | 115 | 332 | 804 |
| Loss before income taxes | (5,478) | (6,012) | (15,487) | (17,493) |
| Income tax expense | 18 | 0 | 55 | 185 |
| Net loss | $ (5,496) | $ (6,012) | $ (15,542) | $ (17,678) |
| Net loss per share: | ||||
| Basic (in dollars per share) | $ (0.34) | $ (0.38) | $ (0.97) | $ (1.10) |
| Diluted (in dollars per share) | $ (0.34) | $ (0.38) | $ (0.97) | $ (1.10) |
| Weighted average common shares outstanding: | ||||
| Basic (in shares) | 16,074,225 | 15,804,644 | 16,036,656 | 16,054,025 |
| Diluted (in shares) | 16,074,225 | 15,804,644 | 16,036,656 | 16,054,025 |
| Gross commission income | ||||
| Revenue | $ 88,247 | $ 104,977 | $ 256,050 | $ 311,074 |
| Other service revenue | ||||
| Revenue | $ 5,277 | $ 6,287 | $ 15,104 | $ 18,452 |
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- Definition The amount of operations and support expense. No definition available.
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- Definition The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- References No definition available.
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- Definition The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The aggregate total of expenses of managing and administering the affairs of an entity, including affiliates of the reporting entity, which are not directly or indirectly associated with the manufacture, sale or creation of a product or product line. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The net amount of operating interest income (expense). Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Expenditures for planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services. Costs of public relations and corporate promotions are typically considered to be marketing costs. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition The portion of profit or loss for the period, net of income taxes, which is attributable to the parent. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The aggregate amount of income or expense from ancillary business-related activities (that is to say, excluding major activities considered part of the normal operations of the business). Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- References No definition available.
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- Definition Generally recurring costs associated with normal operations except for the portion of these expenses which can be clearly related to production and included in cost of sales or services. Includes selling, general and administrative expense. No definition available.
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- References No definition available.
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- Definition The net result for the period of deducting operating expenses from operating revenues. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Amount of income (expense) related to nonoperating activities, classified as other. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Research and development expense during the period related to the costs of developing and achieving technological feasibility of a computer software product to be sold, leased, or otherwise marketed. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Primarily represents commissions incurred in the period based upon the sale by commissioned employees or third parties of the entity's goods or services, and fees for sales assistance or product enhancements performed by third parties (such as a distributor or value added reseller). Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- References No definition available.
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- Definition Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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